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All of them! We are platform agnostic so you can promote any online service provider you currently use or plan to use the future. We can link your customer dial options to ANY page with a valid URL Internet address.

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Yes you can record your own custom greeting using any voice of your choosing. We accept mp3 or wav file uploads less than 5MBs. Alternatively, you can select one of our male or female human sounding AI voices to voice your script.

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Your new The Call Concierge phone number is issued instantly upon completing the Start Free Trial form which takes only a couple minutes to fill out. Once the new phone number is issued, the service is ready to go once you enable call forwarding.

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Yes. Most higher volume locations (e.g., restaurants, entertainment centers) have two phone numbers, a main phone number and a secondary number. By default, we’ll instruct callers to press 0 to send callers into your secondary number.

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Yes. If you don’t have a secondary phone number you can give callers the option to leave an email for management, leave a voicemail for management, forward callers to a mobile phone number or ask callers to try again a little later as a departing message. Setup is 100% customizable.

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When The Call Concierge is active and your callers tap 0 to ring an alternative phone number to reach a live person the minutes your caller is connected with your staff are counted toward usage volume. You will be billed $0.03 per minute after the first 300 free included voice minutes each monthly cycle. However, you can bypass this fee by configuring the option to reach your staff (tap 0) to send a text message response containing your secondary phone number. This way, callers can tap the phone number published inside the text message and bypass billable voice minutes that would otherwise be assessed by The Call Concierge.

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Yes, provided your telecom vendor supports it. This feature is referred to as No Answer/Busy Transfer (also known as Conditional Call Forwarding). Callers are forwarded to your The Call Concierge phone number when your main line is busy or when you don’t answer after three or four rings (adjustable). If you’re on the phone or choose not to answer, the call will be forwarded to your The Call Concierge phone number.

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Currently up to 9, the same number of digits on phone keypads. By default, tapping 0 forwards to your secondary number (if available) or rolls into voicemail, whichever you prefer.

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Landline callers are automatically detected and the call is re-routed to your secondary phone number to reach a member of your staff. If your business doesn’t have a secondary phone number callers are instructed to leave a voicemail.

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Absolutely! From your mobile phone, dial 850-998-3762 to try out The Call Concierge demo and tap an option to interact with the voice response menu.